Privacy Policy
This policy explains what The Hot Tub Store collects through this website, why, and who it is shared with.
Who we are
The Hot Tub Store, 18420 N Scottsdale Rd, Suite 110, Scottsdale, AZ 85255. You can reach us at hello@thehottubstore.com or (480) 555-0180.
What we collect
When you submit a form on this site, we collect:
- Your name, phone number and email address
- Anything you type into the message field
- Which product category or product you were looking at
- The page you submitted from
We also record, automatically, information about how you arrived: the campaign or link that referred you, your IP address, and your browser's user agent. This is stored both as first touch (how you first found us) and last touch (how you arrived most recently).
Cookies
We set a small number of first-party cookies. One identifies your session so that a repeat form submission updates your existing enquiry rather than creating a duplicate. The others remember which campaign or search brought you here, so we can tell which advertising is working. They contain no name, email or phone number.
How we use it
- To respond to your enquiry — by phone, text or email
- To send you pricing and availability for what you asked about
- To understand which advertising brings us genuine enquiries
By submitting a form you agree that we may contact you about your enquiry, including with automated messages. Consent is not a condition of purchase, and you can opt out of text messages at any time by replying STOP.
Who we share it with
We do not sell your personal information. We share it with:
- Cloudflare Zaraz — loads and manages the measurement tags described above.
- Our error monitoring provider — receives technical details when something on the site fails, so we can fix it.
- Cloudflare — hosts this website and stores the information you submit.
How long we keep it
Enquiries are kept for as long as we may reasonably need them to serve you, and to meet our record-keeping obligations. Attribution cookies expire well within a year.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Contact us at hello@thehottubstore.com or (480) 555-0180 and we will respond. You can also block or delete cookies in your browser settings, though parts of the site may not work as intended afterwards.
Children
This site is not directed at children, and we do not knowingly collect information from anyone under 16.
Changes
If this policy changes we will update this page. Continuing to use the site after a change means you accept the updated policy.
Questions about any of this: hello@thehottubstore.com or (480) 555-0180